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IT Support Specialist

Job Offer

With more than 30 years of experience in Partial Discharge (PD) measurement, Power Diagnostix is a market leader offering the broadest range of products for portable, on-line, off-line, and monitoring PD solutions. To strengthen our experienced team, we are looking for motivated and qualified employees. Please contact Power Diagnostix in case of any questions.

IT Support Specialist (m/f/d)

With more than 30 years of experience in Partial Discharge (PD) measurement, Power Diagnostix is a market leader offering the broadest range of products for portable, on-line, off-line, and monitoring PD solutions. To enhance our experienced team, we are looking for motivated and qualified employees to strengthen our team in Aachen.


Your tasks:

  • End-to-end IT infrastructure management:
    • On-Site and remote infrastructure management
    • Service desk (MS Office, office hardware, peripherals, network connectivity)
    • Local network management
  • End-user peripherals management
  • Active Directory management (structures, domain, enterprise group policies, security policies, user management)
  • Enterprise and local back-up strategy and implementation
  • Hosting issues with the file server, domain controller, Hyper-V services
  • VoIP telephone system
  • Asset and patch management for cybersecurity
  • Network and firewall management (switches, IP/VLANs/VPNs/Firewall, MPLS)
  • Infrastructure documentation and change management

 

Your profile:

  • A degree in a relevant engineering discipline (e.g., Electrical or Telecommunications)
  • Mandatory experience with Windows, Ubuntu, virtual machines, Radius, BitDefender
  • Kownledge of MySQL, GIT, basic ERP/SAP knowledge is welcomed
  • Hands-on person with customer service talents, good planning skills, and ability to work under pressure
  • Fluent in English C1 level (the firm's business language) and German B2 level
  • Cross-cultural communication skills - further language skills are welcomed

 

What we offer:

Power Diagnostix is a dynamic and international company in a growing market. As an IT Support Specialist you will work on a variety of interdisciplinary tasks during flexible working hours. We offer many options for personal and professional development while combining the benefits of a friendly environment with the possibilities of an international conglomerate of market leading companies.